J&M Electrical Supplies LTD

We’re open Monday – Friday 7:45am – 5pm and Saturdays 8am – 1pm. 

Call Us: 01543 677199

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All orders from our online shop have free standard delivery. The delivery aim for standard shipping is 3-5 days. 

Which payment methods are accepted in the Online Shop?

We accept PayPal (and cards processed through PayPal). If we do not accept your payment method, please contact us, we can take Card Payments over the phone or cash on collection from our Burntwood shop. 

How long will delivery take?

Items in our online shop may be dispatched by us or directly by the manufacturer. Our standard delivery aim is 3-5 working days. 

How secure is shopping in the Online Shop? Is my data protected?

Our website is secure with an HTTPS enabled. Your payments are protected at the checkout by our secure website. Payments are processed through our secure PayPal portal. 

What exactly happens after ordering?

Once payment has been confirmed and accepted by the payement provider, your order will enter the processing stage. Our warehouse will then pack and dipsatch your parcels. Some items are dispatched directly by the manufacturer. 

Do I receive an invoice for my order?

VAT invoices are supplied in PDF form via your order confirmation email and are supplied in physcial form inside your order package. 

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